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Most exchanges are completed within 15–30 minutes, depending on blockchain confirmation times and your chosen payout method. Mobile money payouts are typically the fastest (5–15 minutes), while international bank transfers may take up to 24 hours.

We support 50+ cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), USDT (ERC20 & TRC20), USDC, XRP, Solana, BNB, TRON, Litecoin, Dogecoin, Cardano, Avalanche, Polygon, Monero, and many more.

Our fees range from 1.5% to 2.5% depending on the payout method selected. Bank transfers are 1.5%, mobile money and cash pickup are 1.8–2%, and PayPal is 2.5%. No hidden charges — all fees are shown before you confirm.

Choose from Cash Pickup, Bank Transfer (local or international), Mobile Money (MTN, Airtel), PayPal, or debit card. Simply select your preferred method during the exchange process and provide your account details.

Yes. Buy Crypto Uganda operates under financial regulatory frameworks and is AML/KYC compliant. We adhere to data protection standards and maintain strict security practices to protect your funds.

The minimum exchange is equivalent to $10 USD, and there is no hard maximum. For exchanges above $50,000 USD equivalent, we recommend contacting our OTC desk for competitive rates.

For small exchanges under $200 USD, basic verification is sufficient. For larger amounts, a one-time KYC process is required to comply with financial regulations. Account creation is fast and secure.

In the rare event of a technical failure, all unprocessed funds are returned to your original wallet within 1–2 business days. Our 24/7 support team monitors all transactions and will proactively contact you if any issues arise.